Delivery

  • Most items are in stock ready to be dispatched.

  • Please allow 24-48 hours for me to process, package and post your order.

  • Custom order times can vary, if you require something for a specific date please contact me before placing an order to ensure I can meet your expectations.

  • UK orders are sent via Royal Mail or Evri and should arrive within 1-2 working days of your dispatch notification email.

  • International orders are sent Royal Mail regular airmail WITHOUT tracking and can take anywhere between 2-25 working days to be delivered.

  • Overseas orders can be delayed by customs, unfortunately this is out of my control. (Please check the Royal Mail websites incident bulletin for any updates on known delays here: https://www.royalmail.com/international-incident-bulletin)

  • If you have upgraded to tracked International shipping, your order will be sent via Evri. They aim to deliver between 3-7 working days depending on location, however some destinations can take a little longer. (Please note: Parcels being delivered to Finland, Denmark or Sweden will be delivered to the recipient's closest Parcelshop.)

  • I cannot be held responsible for items lost in transit.

  • If you think your item has been lost in the post I can report this to Royal Mail or Evri; For UK orders after 10 working days have passed. For European orders after 20 working days have passed. And for Worldwide orders after 25 working days have passed.

  • There is no guarantee Royal Mail or Evri will compensate you for the loss but I can apply on your behalf. I am more than happy to re-send or refund any lost items if they have been declared lost by the shipping provider.

  • It’s very rare for items to get lost in transit, but if you are worried about items not arriving please upgrade to a fully tracked shipping service.